OUR TERMS AND CONDITIONS
RETURN POLICY
VIBEWEAR RETURN & REFUND POLICY
PAYMENT REFUND TIME
(Once the returned product is received and approved, the refund amount will be credited to the customer's account within 5–7 business days.)
WHEN IS A RETURN REQUEST ACCEPTED?
(Return requests are only accepted if the delivered product is damaged, defective, different from the ordered item, or has missing items. Clear proof in the form of pictures is required.)
WHEN IS A RETURN REQUEST REJECTED?
(Return requests will be rejected if the correct product was delivered in good condition or if the customer changes their mind after delivery.)
ORDER EXCHANGE / REPLACEMENT POLICY
(VibeWear does not offer exchanges or replacements. If a return request is approved, the product will be returned and the refund amount will be credited to the customer's account. No exchange or replacement product will be provided.)
CHANGE OF MIND POLICY
(If you change your mind after delivery, such as wanting a different color, size, design, or wishing to return the product to purchase another item, your request will not be accepted. Returns, exchanges, and replacements are not available for change-of-mind reasons.)
IMPORTANT NOTICE FOR RETURNS & REFUNDS
(To process a return and receive a refund, customers must provide clear proof (pictures) showing that the product is damaged, defective, different from the ordered item, or has missing items. Without valid proof, returns and refunds cannot be processed.)